Privacy Policy

1. Introduction

At Aquastom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service to order fresh produce from Kerala.

2. Information We Collect

When you interact with us via WhatsApp or our website, we may collect:

• Contact information (Name, Phone Number)
• Delivery address details
• Order history and preferences
• Communication data from our WhatsApp interactions

3. How We Use Your Information

We use your information to:

• Process and deliver your orders from local farmers
• Provide customer support via WhatsApp
• Send you updates about daily catches and harvests
• Improve our sourcing and delivery efficiency

4. WhatsApp Communication

By initiating a chat with us, you consent to receive messages regarding your orders and our fresh produce lists. You can opt-out at any time by letting us know in the chat.

5. Data Sharing

We do not sell your personal data. We only share necessary delivery information with our delivery partners to ensure your produce reaches you fresh and on time.